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Our message: Gaming is meant to be fun and entertaining. If you ever feel like it's starting to affect your life, talk to us now. Asking for help is a sign of strength.
Tk999 me is more than a gaming platform — we take responsibility for our members' overall wellbeing. Responsible gaming is a core part of how we operate. We believe gaming should be a form of entertainment, never a source of financial stress or mental hardship.
Millions of people in Bangladesh enjoy online gaming, and the vast majority play responsibly. For some, however, gaming can develop into a habit that becomes difficult to control. At tk999 me, we take an active role in preventing that from happening.
On this page, you'll find out what responsible gaming means, which warning signs to watch for, and which tools we offer to help you stay in control.
Responsible gaming means enjoying games on your own terms — not under pressure. There are a few key principles to keep in mind:
Keep in mind: Responsible gaming isn't just about solving problems — it's what makes the experience more enjoyable in the long run.
We've built a range of free protection tools for our members. All of them are available to use at any time:
Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 7-day waiting period.
Set a limit on how long you play in a single session. When the time is up, the system will automatically alert you.
Temporarily suspend your account for anywhere from 24 hours to 30 days. During this period, logging in or placing bets will not be possible.
Pop-up notifications will appear at regular intervals showing your session time and balance, so you always stay informed.
Set a limit on how much you're willing to lose in a given period. Once that limit is reached, your session will end automatically.
Close your account for anywhere from 6 months to permanently. Your account cannot be reopened during this period.
You can activate these tools yourself from your account settings. For assistance, contact us at support@tk999me.ws or via live chat.
If any of the following situations apply to you, it's time to seek help:
You are placing more bets to try to recover money you have lost. This is known as "chasing losses" — one of the most common signs of problem gambling.
You are hiding your gaming from family or friends. Secrecy is often a sign that, deep down, you already know something isn't right.
You are using money meant for bills, food, or other essential expenses on gaming. This is a serious warning sign.
Feeling restless or irritable whenever you try to stop playing. Psychological dependency is a clear warning sign.
Gaming is affecting your work, studies, or relationships. When gaming starts getting in the way of your daily responsibilities.
You are gambling with borrowed money or funds you can't afford to lose. If you are experiencing financial hardship, please seek help immediately.
If any of these signs sound familiar: Don't blame yourself. This is a recognized issue and it can be resolved. Reach out to us right now at support@tk999me.ws or via Live Chat.
Answer the questions below honestly. This is not a medical diagnosis — it's simply a way to better understand yourself.
If you feel you need a break right now, tk999 me's self-exclusion feature takes effect immediately. Here's the step-by-step process:
Email us at support@tk999me.ws or submit a self-exclusion request via 24/7 Live Chat.
Choose your preferred duration — 6 months, 1 year, 5 years, or permanently.
Complete a brief identity verification to keep your account secure.
Once confirmed, your account will be closed immediately. It cannot be reopened before the exclusion period ends.
Your available balance will be verified and returned to your registered payment method.
During your self-exclusion period, tk999 me will not send you any promotional emails or bonus offers.
Tk999 me strictly serves players aged 18 and above. Here's what we do to keep minors away from gaming:
For Parents: Never share your login credentials with your children. Keep your devices password-protected and monitor your child's online activity.
You're not alone in facing gambling problems. Asking for help isn't a sign of weakness — it takes real courage.
The tk999 me support team is here for more than technical issues — they can also help with responsible gaming concerns. Don't hesitate to reach out.
When it comes to protecting our members, we believe in actions, not words.
Deposit limits, session timers, loss limits, and cooling-off periods are all free. Activate any of them at any time from your account settings.
Our support team is trained in responsible gaming and is always available to help in Bangla.
Age verification is enforced at every step, from registration through the KYC process. Zero tolerance for underage access.
Our system automatically detects unusual gaming patterns and alerts the member when necessary.
Your account is closed as soon as the request is made. Access is not possible until the exclusion period has ended.
Our Responsible Gaming policy is written in plain English. No hidden terms — everything is straightforward and clear.
Common questions members ask about responsible gaming.
Join tk999 me — where gaming is purely for fun. Use our safety tools and enjoy a secure gaming experience.
For players aged 18 and over only. If you have a problem, seek help immediately.